At Barrier Reef Pools WA Customer satisfaction is our single highest priority. We make sure that you experience nothing but the highest level of workmanship and job communication throughout the whole process. After each completed installation of a Barrier Reef Pool we ask our clients to fill in a handover sheet. We have almost 500 handover sheets available for you to read as testimonial to our high quality inground fibreglass swimming pool and spa pool products, service and workmanship. 99% of all our customers agree to allow future customers to read the handover sheets.
Recently awarded GOLD, SILVER & BRONZE at the 2018 SPASA awards, Barrier Reef Pools WA has built one of the highest reputations in the swimming pool industry today. Please see 7 more reasons why you should choose us.
You can have complete confidence that your Barrier Reef pool has been constructed and installed to the highest standards possible, to give you a lifetime of carefree swimming.
We invite you to visit our display centre to read through our handover sheets, to see the high quality of the pools for yourself. Or contact us today for a free quote and site appraisal. Let Barrier Reef Pools WA, its skilled, experienced and friendly sales staff and work with you in selecting the very best design to meet your special needs.
“Thank you to the Barrier Reef Pools team for completing our fantastic new pool, and getting us swimming before Christmas. Particularly, James Hammond (builder) was great to deal with and went the extra mile to deliver a high quality outcome that we thoroughly enjoy.” Matt
Hi Avril When our pool was installed one of the three lights in the pool was playing up (from memory it didn’t work). It’s the one on the far left looking out at the pool from the house Apologies but I cannot recall his name, possibly Mark, came and had a look and got it going (chap with possibly an English accent?) After that the light generally worked, however, often wouldn’t come on or would strobe effect when all of the others were stable Unfortunately now that same light is either always on a different colour to the other lights or more annoyingly continuously strobes. When this happens we simply have to turn the lights off because it’s too distracting. Unfortunately resetting etc, does not make a difference Could we please have the light again looked at or replaced as since the day it was installed, it has never been right and worked the same as the others Aside from the light we could not be happier with the pool Since its install and once everything was dialled in, it’s been true and amazingly low maintenance It has used one ten litre container of acid since being installed and I
We have just had installed a 10.4m Majestic in Ocean Shimmer and I wanted to let you know that we are very happy with our new pool. We haven’t quite had it handed over to us yet – but “Her Majesty” as we have decided to name her looks magnificent. (We have 5 lights too – wow they look amazing at night). I want to acknowledge and thank all the people who have helped make the process run smoothly this week, everyone has been professional and friendly. I especially want to let you know how very impressed I have been with the work ethic of Dave the pool installer (I’m unsure of his last name). On his first day he turned up and there was a lot of sand for him to move and level but he just got stuck in and worked very hard to get everything level so as not to hold up the crane. When the pool was craned into position within 10mm precision I was highly impressed. She is a pretty big pool, and Dave was here early every day and worked non stop to get everything completed by hand, the amount of sand that man
In my opinion BRP Perth are committed to quality and their staff and contractors are without doubt some of the best in the business. I am amazed at BRPs commitment to client satisfaction! As a professional engineer and a recent client I recognise and appreciate and congratulate BRP for their rare professionalism. Thank you Brad, Courtney, Mark, Mia and everyone else involved for a job incredibly well done!
Just wanted to thank you and your team for the timeframe and quality of work on the installation of the pool. Special thanks to yourself for talking to Rupert and allowing him tostart paving inside the outline timeframe. Every single tradesman that you have working for you complimented your business and the process could not have gone smoother than it did. You delivered on your promise of a timely pool installation with no hidden costs and I’m very happy with the final product. Many thanks to you and your team, all the best in the future. Regards, Greg Brosnan
Hi Brad We would like to forward through a quick testimonial for you In March 2017, we decided to invest in a pool for our kids. From the 1st meeting with David Simpson to the installation and completion date, we could not have been happier with the service David gave us, and also his willingness to answer or return calls at all hours to answer questions. The installation team were efficient polite and professional and kept us informed of every step I would like to recommend Barrier Reef Pools to anyone thinking of buying a pool this summerSincerely Mark Stone and Kerry Jones Aubin Grove Why Buy A Barrier Reef Fibreglass Swimming Pool Strong & Durable Barrier Reef Pools fiberglass pool shells all exceed Australian and world-wide standard for thickness. This means that your pool is strong and durable, yet being made of fibreglass, can flex to accommodate most earth movement. Looking Good Pools feature a super soft high gloss surface in a fantastic range of vibrant shimmer and royal colours. This ultra-hard wearing surface is non-porous, stain and chemical resistant and of course is so easy to maintain and clean. Pool Range Over 14 Styles To Choose From Development
Thanks guys! Such a great job and very professional from start to finish. A pleasure to deal with, and a beautiful pool Is The Company You’re Dealing With A Member of SPASA? The Swimming Pool & Spa Association of Western Australia (SPASA WA) is a self-regulated body, in which members have to abide by its rules, regulations and a strict code of ethics, in the conduct of their businesses. SPASA members provide the safeguard of a Completion Guarantee for all domestic pools. All SPASA Pool builders must use SPASA approved contracts. SPASA members are regularly advised of the latest technology and trade information from within Australia and overseas. SPASA members must comply with the Australian Standards and meet all legal requirements. SPASA WA provides a permanently staffed office, with employees that are competent to advise, and appropriately refer or assist consumers with their enquiries. SPASA members have access to technical training and educational programmes designed to ensure their construction and maintenance staff perform with technical excellence. Prior to acceptance as a member of SPASA WA, all applicants are assessed by the association as to their competence, experience and professionalism. Contact us today for any query, a free quote and on-site appraisal.
We had a pool installed by Dean and his team. Incredibly prompt, helpful and the informative. These guys are the best at what they do! Inground Swimming Pool Installation – 6 Easy Step Your agent and installer will submit a layout plan and obtain council approval. The hole is carefully excavated, the base prepared and levelled. The pool is lowered into position. Even tight and difficult access is not a problem. The pool is accurately positioned, and plumbing connected. A concrete reinforced bond beam is poured around the pool to lock it firmly in place, and to provide a surface for laying the paver surround. Final paving, landscaping, fencing. The pool is then commissioned, and you’re ready to go! Quality Certification and Process Controls We build QUALITY into our pools at every stage of the manufacturing process. From the detailed preparation of the mould, through full production, final detailing, inspection, storage and transport to your site. Barrier Reef Pools is the proud holder of International Certification ESR-2009 for the manufacture of quality in-ground fibreglass pools. Personalised Service: Contact with Head Office and manufacturing plant in Forrestdale – Locally owned, Owner operator; Brad Hilbert established Barrier Reef Pools Perth in 2006
I appreciate all the great work you and the Barrier Reef Pools team have done. Honourable mention to… David for being patient with our many last minute changes and always getting back to me when I had questions. He was the ONLY pool rep that didn’t use the line “you can have the pool in for Christmas”. He set realistic expectations – absolute professional. Dave for making sure our neighbour’s pipes were carefully placed around the pool and ensured the pool equipment was kept compact. Ryan for spending the time looking at all options so that the electrical work was done neatly. Brian whose wealth of knowledge will ensure I don’t walk out of a pool shop with hundreds of dollars worth of pool chemicals I don’t need. To you and Courtney for always ensuring I was kept informed at each stage of the build and install process. And finally, Mark, for keeping the show running in a timely fashion and for using his ‘magical shoe horn’ technique to get our pool in the tight garden without hitting the house. Yes…miracle worker. No doubt there are many others that we didn’t meet, but no less important, working behind the scenes.
We just wanted to thank you for all your work in getting our pool installed and to say we appreciate Barrier Reef’s patience with us through the long wait for us to be ready. It all seemed to go smoothly from the bobcat digging the hole to the handover and we have really enjoyed the pool on the many hot days we’ve had since it went in. Thanks also for sorting out the change of model and delivery of the robotic cleaner, much appreciated. What To Look For When Buying A Pool Buying a pool can be a time consuming and sometimes-confusing process. Below are a few tips to watch out for that should help you make the right decision. Warranties For Your Pool Some pool companies offer “Lifetime” or “never fade” warranties which sound fantastic, but the reality is. If it sounds too good to be true, it often is. Always ask the name of the company who guarantees the product or gel coat. Not all the pool companies will give direct warranties. In many cases, you will find the warranties are held by unknown sister companies which have little or no assets. These sorts of warranties are worthless.
Barrier Reef Pools were professional and precise with our pool installation. It arrived on time and was a pain free process from our point of view. They were a bit more expensive than some of the other quotes we had but now I can see why through the quality of the install. I cannot see there being any issues with this pool in the future. I can happily recommend Barrier Reef Pools to install your pool. Are All Cost Included In The Quoted Price, Or Will There Be Surprises? There are a surprising amount of components to providing a completed, ready to go pool price. Below are a few examples of areas that need to be clearly indicated in the quote or in writing – if they are unclear there is a good chance you will have extras to pay after the contract is signed. Bob Cat Allowance? Always ask what the bobcat allowance is as some companies only allow 4-6hrs including travel time. There is no chance your pool will be dug out and the sand taken away within this time frame. A decent pool company will allow 8 hrs. Crane Allowance? You need the pool company to verify
Hi Courtney and the rest of the Barrier Reef Staff On behalf of the Fimmel family, we would like to thank you all for your hard work. From the moment Mark met us at the display centre in O’Connor, we knew we were in safe hands. The assistance Courtney gave us from the office was absolutely fantastic. Always there to answer any questions and help at any given time. All the scheduling has been on time and no disappointments at all during the process. I have to mention all the men that came to our place at one time or another, what an amazing job they all did in their field. Could not fault anyone as they were genuinely hard working and lovely people, always putting in 100%. I would not hesitate to recommend Barrier Reef to anyone. From start to end it has been a seamless process and the end result stunning. We also used the paver that you guys recommended (Tim Oats). What an outstanding job Tim has done. He listened to what we wanted and helped us come to a design that we are extremely happy with. His work is absolutely fantastic. We have no hesitation to
Once again, thank you for a smashing pool! Our paver picked it as a BR pool straight away. He said he hasn’t heard of one complaint from his customers over your pools. I can understand why. Steve, who installed it, was mm perfect in both position and level. We’re very grateful and impressed! I’ll spread the word that BR build and install perfect pools.
We would just like to extend our thanks to the whole team at BRP from sales through to install. Particularly, Mark and the team who did a great job with the install on site, they showed great professionalism and were a pleasure to deal with during the whole process. All round a great great experience and we would not hesitate to recommend BRP to anyone. Can’t wait to send in some pics of the finished product and get the most of our beautiful new pool this summer! Thanks again!
Barrier Reef Pools in Mandurah have done an incredible job installing our pool and it looks fantastic! Dean and Sally were a pleasure to deal with in the office and James and the boys were amazing throughout the installation and were always cheerful and did a perfect job and we’re always happy to answer my questions. Can’t recommend them enough. You won’t be disappointed getting a pool through them. Now we just need some warm days! Thanks again Mandurah Guys.
I just wanted to commend your whole team at Barrier Reef Pools, from start to finish the service has been outstanding and all of the tradesmen that came on site throughout the process were very friendly, well mannered and worked hard. I will be sure to leave a review on Facebook and please thank the team for such a great job!
I just wanted to take the opportunity to thank you and your staff for being so professional through the whole process of the installation of our pool. David was fantastic; providing valuable and honest advice and answering emails. Aussie Mark has also been absolutely fantastic installing the pool; he was professional, taking the time to explain the whole process and offering advice on how to care for and maintain the pool. Thank you once again for providing such a fantastic service.
I clearly remember Richard saying to us at the first discussion back in December last year….’you will not get a better group/Business building a pool and ancillaries for you in Perth’. This was enough for Julie to make the call to go with Barrier Reef Pools Perth.Now we know why he says this to potential customers!Julie and I are very pleased to have chosen Barrier Reef Pools Perth.I would like to add a few things that mean a great deal to Julie and I We very much appreciate the professionalism from you and your team. Every person we met was very pleasant, friendly and customer focused – a very good reflection on your Business. The responsiveness to our questions/queries and requests (which sometimes I am sure tested your patience). Richard Smith and his partner Sandra are tremendous, great advocates of your Business and the type of friendly people that are a great front for your Business. Luke and his extra work with the spa jets – no complaints even in his busy schedule. Rupert with his relaxed, pleasant nature and terrific trade skills. Young Ben from WA Pool Services – helped me out following the honing mess and changed his
I have just had a pool installed by barrier reef pools Mandurah, I would like to say the two installers Ash and James have done an excellent job and were very precise with all the levels and the way the pool was installed to make sure it looked great upon completion. My only let down was the bobcat driver breaking my waste water and sewer pipe and retic, just a bit more care needed when working so close to the property. All pipes were repaired by Barrier reef which is more than i have had from other pool companies in the past. Dean has been very helpful and made sure the job ran smoothly.
Sorry it’s taken us so long to send this e-mail but things have finally quietened down after a few very hectic months. We just wanted to thank you and your team for the wonderful job you did on our pool. The whole process from signing up to installation was more stress free than we could have imagined it would be. Every person/tradie we dealt with through Barrier Reef has been pleasant, efficient, on time and approachable and were a pleasure to deal with. You certainly have a great team working for you and we just want to say thankyou. Thank you and regards